Contact us
Reach us through our official channels.
Official WhatsApp
011-2852 8692Business hours
Monday to Friday, 9:00 am to 6:00 pm. Closed on weekends and public holidays.
Address
Tun Razak Exchange (TRX), 55188 Kuala Lumpur
Visiting us
Getting here
Our office is in Tun Razak Exchange (TRX), Kuala Lumpur. The TRX MRT interchange (Kajang and Putrajaya lines) is a short walk away, and the TRX car parks are open to the public.
Signing appointments
Signing is by appointment only, arranged on WhatsApp once you accept a written offer. Bring your MyKad or MyPR; the attestor will explain the agreement before you sign.
No walk-in desk
There is no walk-in application desk. Everything before signing happens on WhatsApp or through the online form, from anywhere in Malaysia.
One number, one website
We contact customers only from the WhatsApp number on this page and publish information only on myonecredit.com. Any other number, page or app using our name is not us.
Prefer to start with a form?
Send us your basics online and we reply on WhatsApp. No IC number is asked for.
Apply onlineHave these ready when you message us
- How much you would like to borrow
- How long you would like to repay
- Your type of income: employee, civil servant, self-employed or pensioner
How we will contact you
- From the official WhatsApp number shown on this page.
- Every staff member gives a staff ID you can check on the verify page.
How we won't
- We don't cold-call or message you first about a loan you never asked about.
- We don't ask for payment, OTPs or passwords over chat.
Is the person on WhatsApp really us?
Enter their number or staff ID to check instantly.
Complaints
If you're unhappy with our service, contact us on our official WhatsApp first. If it isn't resolved, you can complain to KPKT.
Source: Kementerian Perumahan dan Kerajaan Tempatan (KPKT) · KPKT